Refund and Cancellation Policy
At SR Tech & Serve Pvt Ltd, we strive to provide the best products and services to our customers. However, we understand that there may be instances where you need to request a refund or cancel your order. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed..

Cancellation Policy
Order Cancellation by Customer:
• You may cancel your order before it is processed and shipped. To cancel an order, please contact our customer support team at sr-tech-serve@gmail.com with your order details.
• If the order has already been processed or shipped, it cannot be canceled.

Order Cancellation by SR Tech & Serve Pvt Ltd:
• We reserve the right to cancel any order due to unforeseen circumstances, such as stock unavailability, pricing errors, or fraudulent transactions.
• If we cancel your order, you will be notified via email or phone, and a full refund will be issued.

Refund Policy
Eligibility for Refunds:
• Refunds will be issued only for eligible cases, including defective products, incorrect items received, or orders canceled before processing.
• Refund requests must be submitted within 7 of receiving the product or service.
• To initiate a refund, please provide proof of purchase, along with images or details of the issue, if applicable.

Non-Refundable Items and Services:
• Items purchased during promotional sales or discounts.
• Services that have already been rendered.

Refund Process:
• Once your refund request is approved, the refund will be processed within 7 business days.
• Refunds will be credited to the original payment method used for the purchase.
• In case of any delay in the refund process, please contact our support team for assistance.

Returns and Exchanges
Return Policy:
• If you receive a defective or incorrect product, you may request a return within 7 days of delivery.
• The product must be returned in its original packaging, unused, and in the same condition as received.
• Customers may be responsible for return shipping costs unless the return is due to an error on our part.

Exchange Policy:
• Exchanges may be allowed for defective or incorrect items. If an exchange is not possible, a refund will be processed instead..

Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Name: Mr.
Phone: +91
Address: , Delhi, 110059
Email: sr-tech-serve@gmail.com